Contact

General enquiries

Email: hello@thesmon.com

For login access, password resets, role changes, or home assignments, contact your organisation administrator first.

Privacy and data protection

For privacy requests, data protection questions, or cookie questions, email hello@thesmon.com.

If your enquiry relates to care records entered by a care provider, the care provider may be the correct data controller and may need to handle your request directly.

Security reports

For suspected unauthorised access, vulnerabilities, or account security concerns, email hello@thesmon.com and contact your organisation administrator immediately.